Frequently Asked Questions

Everything you need to know about styling your home with OKA.

What are your standard shipping times for furniture?

Standard furniture delivery typically takes 7-14 business days. Larger items requiring white-glove service may take slightly longer depending on your location.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-refundable.

How can I track my order?

Once your order has dispatched, you will receive an email confirmation with a tracking link to monitor your shipment's progress in real-time.

Do you offer fabric samples for upholstered items?

Yes, we provide complimentary fabric swatches to help you choose the perfect texture and color for your space. You can request these directly through our product pages.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Klarna and Affirm.

How do I care for my OKA wooden furniture?

We recommend using a soft, dry cloth for daily dusting and avoiding direct sunlight or heat sources to prevent wood warping or finish fading.